Accessibility

Accessibility


Accessibility StandardsHydro One Sault Ste. Marie LP is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of persons with disabilities in a timely manner, and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act, 2005.



  Accessibility for Ontarians with Disabilities Act 

The Accessibility for Ontarians with Disabilities Act, 2005 requires that all service providers remove barriers faced by people with disabilities. The purpose of the Act is to move organizations in Ontario forward on accessibility with the long-term goal of a barrier-free Ontario by 2025. 

Visit the Government of Ontario website for more information about Accessibility for Ontarians with Disabilities.


Our Accessibility Documents

As part of Hydro One Sault Ste. Marie’s commitment to accessibility, Hydro One Sault Ste. Marie’s Multi-Year Accessibility Plan outlines our strategy and the actions that have been taken and will be taken to prevent and remove barriers to accessibility and to meet the requirements under the Accessibility for Ontarians with Disabilities Act, 2005 and the Regulations there under. The Plan focuses on our initiatives in respect of the Accessibility Standards outlined in the Regulations that deal with: Customer Service, Information and Communications and Employment.  

All Hydro One documents required by the Accessibility for Ontarians with Disabilities Act, 2005 and its Regulations will be made available for free and upon request in various accessible formats. Please refer to the Feedback process below to request any of the documents.  

We Welcome Your Feedback

If you would like to submit an inquiry or provide feedback concerning the manner in which Hydro One Sault Ste. Marie provides goods and services to people with disabilities or our feedback process itself, please contact us by using any one of the following methods: online, by telephone, fax, email or in writing.



Online: Accessibility Standards Feedback Form (open using Adobe Reader)
Office:  705-254-7444
Fax:      705-759-7706
Email:   inquiries@hydroonessm.com
Mail:     Hydro One Sault Ste. Marie LP
              Attention: Accessibility/Human Resources
              2 Sackville Road, Suite B
              Sault Ste. Marie, ON P6B 6J6
©  2017 Hydro One Sault Ste. Marie LP